Have trouble logging in?
The problem may be that you were never activated in Okta for Government, our access and authentication system. You only have 3 days to respond to an invitation (for security purposes), so you may need a new invitation sent.
If a new activation email is required, then an admin on your subscription can issue one here:
- Click on the Onboarding (red rocket) icon
- Click People
- Click the invitation icon for the relevant user
Need to Reset MFA?
When you get a new phone or for some other reason need an MFA reset, an admin can initiate the action.
Want to Reset Your Password?
This is self-service. Start by entering your email address on the login screen.
Then on the password screen, click "Forgot Password"
You will receive an email within 5 minutes that contains a link. Follow the link. Enter a password that meets the displayed requirements and you are in!
Still Having Trouble?
We are here to help. Send us a note at firstname.lastname@example.org.