MFA Reset

If you require an MFA reset it can be done by any User Manager (admin) of any of the companies to which you have access.  If you are a User Manager, then you can do it yourself.  

1. Login with an account that has User Manager (admin) rights.
2. Navigate to Employee Access or 3rd Party Access, whichever is appropriate for the account in question.
   
3. Click the fingerprint icon.
   
4. Follow the on-screen instructions to confirm the reset.
5. Upon the next login, the user will be prompted to reset their MFA using Google Authenticator or similar.