How to: Reset MFA for a User

Interface Update Notice: The visuals in this article predate our Q2 2025 Chocolate Release. The process remains identical, and updated visuals are forthcoming.

If a user needs an MFA reset (typically when getting a new phone) follow the steps below. Only an admin user can reset MFA for other user.

Special Note: For security purposes, an admin user cannot reset the MFA for himself/herself. If there is only one admin user on the subscription, please contact support@futurefeed.co with your request.